Frequently Asked Questions
Everything you need to know about your Retropia experience.
Are your vintage electronics tested for functionality?
Yes, every item undergoes a rigorous 15-point inspection and restoration process by our certified technicians to ensure it meets original performance standards.
What is your return policy for refurbished gear?
We offer a 30-day money-back guarantee on all hardware. If your device isn't performing as expected, we will provide a prepaid return label for a full refund or exchange.
Do you ship internationally?
Retropia ships to over 50 countries worldwide. International orders typically arrive within 7-14 business days, depending on your local customs processing.
What kind of warranty comes with my purchase?
All Retropia electronics include a complimentary 6-month limited warranty that covers mechanical failure and internal component defects.
How do you ensure fragile items aren't damaged during shipping?
We use custom-engineered double-walled boxes and anti-static professional-grade cushioning to ensure your delicate electronics arrive in pristine condition.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for flexible interest-free installments on premium equipment.